If the item you received is not the item you ordered or it is defective or damaged, we will make every effort to replace it as soon as possible or we will gladly take back the item and credit you the merchandise price along with shipping and handling costs.
If for any reason you are not completely satisfied with your purchase we have a 14-day return policy on all Accurate-Mag products to allow the user sufficient time to field test the gear in the environment of their choosing. If you find a newly purchased piece of gear unsatisfactory please send it back for a full refund. If you would like to exchange for another item in the same price class we will gladly do so, however in either case, return and/or redelivery shipping costs are the customers’ responsibility.
To make a return, please take the following steps:
For defective or warranty returns please contact us first at firstname.lastname@example.org or call us at 1.203.880.9485
Send the item back in the original packaging. If that is not possible, please wrap the item in bubble wrap or other quality padding and place in a small box. The item must be securely wrapped inside the box during transport as we cannot be responsible for shipping damages, and please obtain a tracking number in case the package is lost in transit.
Include a copy of the receipt. If that is not possible, include your name, shipping address, phone number and email, and reason for the return (including information about the firearm, ammo, and usage environment for warranty returns).
Packages must be returned prepaid- we do not accept COD packages. Shipping charges will be refunded if we sent the wrong item, or if the item we sent was defective or damaged upon arrival.
All refunds will be applied to the credit card used for the original purchase or, if the product was purchased elsewhere.
Any item that is modified to be used for any other reason than the intended purpose, will be ineligible for a refund.
Send all returns and exchanges to:
67 Enterprise Dr.
Monroe, CT 06468
For all inquiries, call: 203-880.9485